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Zodiak: The Game of Business Finance and Strategy Countdown: A Strategy Game for Project Teams

Impact5: The Business of Leadership Game
Zodiak®: Service Organizations
Business acumen training for managers and employees in banking, insurance and other service companies

Banking, insurance and other service organizations face unique challenges — issues such as offering multiple products and services, managing talent efficiently and flexibly, and containing costs. Dealing with these issues isn't the sole responsibility of the executive team. All employees must have the business acumen necessary to keep their organization nimble, innovative and effective.

When managers and employees alike understand their company's financial drivers and strategic objectives, and the connections between big-picture strategy and bottom-line success, only then will organizations operate at peak levels.

Zodiak®: Service Organizations is a sophisticated simulation disguised as a board game — a fast-paced, energizing and engaging way for service organizations to build business acumen from the top floor down. It's designed to work right out of the box for companies in any industry, and yet can be fully customized to address your unique business conditions and challenges.

AUDIENCES: Managers, supervisors, individual contributors and employees.

THE SIMULATION: Participants become the new owners of a struggling service organization and make critical operating decisions that CEOs make every day. They analyze staff deployment, training and outsourcing; they invest in developing new services; they invest in equipment; they assess and implement technology; they improve customer service processes. They handle chance events, move game pieces and answer to investors. And they embrace new insights — not just how the numbers work but the consequences of their actions on financial success.

CONNECTIONS: Exercises after the simulation create a bridge from the classroom to learners' real-time work environments. With the fresh perspective of “running” a company, learners can effectively explore their real organization's strategies, processes, terminology, profit drivers, cash flow, competition and more. They connect their day-to-day behaviors to how they impact the bottom line. (Connections exercises are provided with Zodiak, or you may wish to work with us to customize the exercises for deeper relevance to your issues and/or your audience.)

TRAINING OUTCOMES: Managers develop a critical leadership competency with significantly higher levels of financial literacy and business acumen. They can articulate the organization's financial and strategic imperatives, read and interpret financial reports, align departmental and personal goals to overall company success, make better decisions and inspire others to do the same. Employees learn to think and act differently with a big-picture understanding of the company's financial and strategic goals. They see the link between their departmental objectives and their own, where they fit and how they can make a difference.

USES: Zodiak is an excellent way to broaden your leadership development curriculum ... engage managers around company vision and strategy ... accelerate employee commitment to major changes ... help employees gain insight into how they affect the bottom line ... energize a management, sales or company wide event.

TIME FRAME: Zodiak is a one-day program, incorporating a four-hour game session and a two-hour Connections session. Optional extension exercises can be modified or customized.

DELIVERY: We can train your in-house facilitators or provide our experienced discovery learning facilitators to conduct your sessions.
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